Terms of Use

Last Updated: [19.12.2023]

1. Acceptance of Terms & Conditions

By accessing, signing up, making purchases, or browsing www.pulsebeat.me, also known as www.pinkaya.com you agree to comply with and be bound by these Terms & Conditions mentioned below. You have the right to not agree to these terms and conditions, in this case, we will suggest you please do not use this Website or don't make any purchases from this website.

2. Changes to Terms and Conditions

We reserve the right to change, modify, or revise these Terms of Use at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.

3. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Use.

4. Return & Refund Policy

Your use of the Website is also governed by our Return & Refund Policy for our store, which is incorporated by reference into these Terms of Use.

5. Disclaimer

Your use of the Website is also governed by our Disclaimer Policy, which is incorporated by reference into these Terms of Use.

6. User Registration

Some areas of the Website may require you to register or provide personal information. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and current.

7. User Conduct

You agree to use the Website in accordance with all applicable laws and regulations and to not engage in any of the following prohibited activities:

Transmitting any content that is unlawful, harmful, threatening, abusive, defamatory, or obscene.
Engaging in any activity that disrupts or interferes with the Website's functionality or security.
Impersonating any person or entity or falsely claiming an affiliation with any person or entity.
Attempting to gain unauthorized access to any part of the Website, including other users' accounts.
Engaging in any form of spamming, phishing, or other unethical marketing practices.
Posting a review on a product using any unlawful images, abusive language and spam links is strictly prohibited and may lead to the termination of the account.

8. Intellectual Property

All content and materials on the Website, including text, graphics, logos, and images are protected by the content copyright act. Our business name Pinkaya and the official logo are protected by Trademark registration. You may not reproduce, distribute, or display any of the content without our prior written consent.

9. Publishing Ads:

Our Ads Publishing Policy also governs your use of the Website

We may publish advertisements on our website from various publishers for informational and revenue-generating purposes. PulseBeat.me reserves the right to the Placement, Display, Modification, and discontinuation of any Ads on this site without any notice. Users are encouraged to review our Privacy Policy for information on data collection and usage, and also our Disclaimer regarding publishing Ads.

10. Third-Party Product Endorsement:

Your use of the Website is also governed by our Third-Party Product Endorsement Policy

We provide shopping guides and may endorse or promote third-party products for informational and revenue-generation purposes. PulseBeat.me reserves the right to the placement, display, modification or discontinuation of any of the third-party website, product, or product's links on any part of our website at any time without any notice. Please review our Privacy Policy for information on data collection and usage, and also our Disclaimer regarding third-party websites and product endorsements.

11. Termination

We reserve the right to terminate or suspend your access to the Website, with or without notice, for any violation of these Terms of Use.

12. Disclaimer of Warranties

The Website is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Website's accuracy, reliability, or fitness for a particular purpose.

13. Limitation of Liability

To the extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website.

14. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us.

Privacy Policy

Last Updated: [19.12.2023]

1. Introduction

Welcome to "www.pulsebeat.me", which is also known as "www.pinkaya.com" We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

2. Information We Collect

We do not collect cookies or any personally identifiable information without your explicit consent. We only collect and store information that you voluntarily provide when:

Signed up with this website: When you are signing up with this website we collect some data to create your account with pinkaya.com such as your name, email address, mobile number, etc. If you are signing up with other options like Google or Facebook you are permitting us to collect your name, profile picture, and contact information to create an account with us.
Making a purchase: When you purchase from our Website, we collect the necessary information to complete the transaction, including your name, email address, phone number, shipping address, and payment details.
Making a Payment Online: When you are making a payment through the online process (like by credit/debit card, Internet banking, or UPI) we can see your name, bank name, and UPI ID (if you are making payment through UPI). We do not collect, or store any payment-related data. Payment-related data may be stored in the payment gateway we use that is Paytm with your concern. to know more about Paytm's privacy policy you can read here.
Contacting us: If you contact us through our contact form, feedback form, Chat, or customer support channels, we may collect your name, email address, phone/WhatsApp number, and any other information you provide to assist you effectively.

3. SSL Security

We take the security of your data seriously. Our Website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our server. This encryption ensures that your personal information remains confidential during transmission.

4. How We Use Your Information

We use the information you provide for the following purposes:

To process and fulfil your orders.
To respond to your inquiries and provide customer support.
To improve our products, services, and Website based on your feedback and preferences.
To communicate with you regarding your orders, updates, promotions, or important information about our services.
To send you promotional emails, messages, and notifications regarding promotions, services, and necessary information. You can unsubscribe to the promotional emails anytime by clicking the unsubscribe link provided on every email.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties without your explicit consent, except as required by law or to facilitate the services you've requested.

We share your name, phone number, and details address with our logistics partners only to fulfil and deliver your order.

6. Interacting With Ads:

When you interact with ads on our website, data may be collected by third-party advertisers. This may include information such as your IP address, browsing behaviour, and device information. Please refer to the privacy policies of the respective advertisers for details on their data practices. PulseBeat.me does not control the data collection practices of third-party advertisers. For information on our own data collection and usage practices, please review our comprehensive Privacy Policy.

7. Interacting With Third-Party Product, Links, or Websites:

While interacting with the third-party product or website links we do not collect any of the user's data, but our affiliate partners or third-party websites may collect data. We do not have any control over our partner's privacy policy and data retention policy. Users are always encouraged to verify and read the privacy policy and data retention policy of that particular endorsed website, product, or third-party website, or links before interacting, browsing, signup, or making a purchase from any third-party website or link published, endorsed or promoted by us.

8. Your Rights

You have the right to:

Access and request copies of the personal information we have collected about you.
Correct inaccuracies in your personal information.
Publish a review of any of our products. In this case, your name, review, and uploaded images will be visible to every site visitor.
you can public or private your account any time you want. when your account is public then it will be visible to anyone who has an account on this site.
Delete your personal information or account from our records, subject to any legal obligations.
Opt out of receiving promotional emails by following the unsubscribe instructions included in each email.

9. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws. If you wish to have your data completely deleted, please contact us.

10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting an updated Privacy Policy on this page.

If you have any questions or concerns regarding this Privacy Policy or the data we hold about you, please contact us.

Return and Refund Policy

Applicable Only for our Store

Last Updated: [01.11.2023]

This Return and Refund Policy is Applicable only to our Store, or to buying any product directly from www.pulsebeat.me or www.pinkaya.com

1. Cancel an Order:

Cancelling an order is possible in only two types of scenarios-

Before a product is shipped. After the product is shipped order cancelation is not possible (in this case you have to request for order return and refund).
Order delivery is delayed and it's taking more time than the standard delivery time (that is 7-9 business days).

2. Returns and Refunds

As a responsible organization, we want you to be completely satisfied with your purchase.

To ensure the product quality and the satisfaction of our customers, we only source the products from well-known and reputed manufacturers. Product handling and packing are done at our own warehouse. We always check the product twice before packing to ensure that no defective product is packed willingly. Still If for any reason you are not entirely satisfied with your purchase/product, we offer a 7-day return and refund policy from the date of delivery (the date you received the product), subject to the terms and conditions outlined below.

3. Eligibility for Returns and Refunds:

Return and refund of purchase is possible only when the product is mismatched(like the colour of the product, size of the product, defective product, or altered product) with the product you ordered, or damaged due to the delivery process.

To be eligible for a return and refund, the following conditions must be met:

The item must be in its original condition (not applicable for damage on the delivery process), unused, and in the same packaging in which it was received.
You must initiate the return process within 7 days from the date of delivery (the day you received the product). See below to know the process of cancelling or returning a product.

4. Non-Eligible Items

The following items are not eligible for return or refund:

Items that have been used, altered, damaged, or are not in their original condition.
Items that were part of a final sale or clearance.

5. Order Cancelation or Return Process

To initiate a return, or cancel an order please follow these steps:

Log in to www.pulsebeat.me by clicking on the log-in icon on the header of the site, For mobile users go to www.pinkaya.com and tap the menu icon on the top right corner then click on the login icon and login to the site.
Then from the login icon drop-down menu go to the "Return & Refund" section, and scroll down to the order cancellation or return form.
Fill up the form with the required details, then click submit.
Within 24 hours we will get back to you through email or WhatsApp and might ask for a picture of the product in case of damage or product mismatch.
If all criteria match we will initiate the return process with our delivery partner. We will share the details with you by email or WhatsApp.
Keep the package ready as it was at the time of delivery with the shipping label.
When the delivery person comes to you, hand over the product to him/her.
The return process is done by your side.

6. Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed. and a credit will be applied to your bank account within the next 2 business days if you paid online for the order.
In the case of a Cash On Delivery order, you have to fill up your bank account details in the "Return & Refund" form to get a refund.
If your return is rejected, we will provide you with an explanation for the decision with proof.
If your refund is rejected you can request to replace the order by filling up the same form on the "Return & Refund" page. And we will ensure to replace your order with a new one.

7. Shipping Costs

Shipping costs associated with the original purchase are non-refundable. You are responsible for the cost of return shipping unless the return is due to an error on our part. The cost of shipping varies between Rs. 60 - 80/-

8. Contact Information

If you have any questions or concerns regarding our return and refund policy, please contact us.

Disclaimer

Last updated: [19-12-2023]

By using PulseBeat.me, which is also known as Pinkaya.com you agree to abide by our disclaimer. You reserve the right to not agree to our Disclaimer, If you do not agree with any part of this disclaimer, we kindly ask you not to use our website.

The information provided on PulseBeat.me is intended for general informational and educational purposes only. The website offers news and job postings, and while we strive to provide accurate and up-to-date content, we cannot guarantee the accuracy, completeness, or reliability of the information presented. Users of this blog are advised to use the information at their own discretion and risk.

1. Accuracy and Completeness:

We make every effort to ensure that the information provided on this blog is accurate and up-to-date. However, we do not make any warranties or representations regarding the accuracy, reliability, or completeness of the content. The information may be subject to change without notice, and we cannot guarantee its timeliness or applicability to your specific circumstances.

2. Job Postings:

PulseBeat.me may feature job postings from various sources. We are not responsible for the hiring process, the authenticity of job listings, or the actions of employers and job seekers. Users are strictly advised to research and verify the official website or the particular organization of the job source also users/readers are encouraged to verify the legitimacy of any job opportunity before applying or engaging with potential employers.

3. News Articles:

Our news articles are based on publicly available sources and are written with the intention of providing news summaries, Analysis and insights. However, we do not endorse the accuracy of the news sources we reference. Readers should consider the news published on this website as basic information on the particular topic and not any expert opinion.

4. Health Blog:

PulseBeat.me provides health-related information for general knowledge and general information purposes only. The content on this site is not intended to substitute professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for personalized guidance regarding your health. Reliance on any information provided here is at your own risk. In case of a medical emergency, promptly seek assistance from your healthcare provider or call emergency services

5. Reliance on Information:

As a responsible website, we always try to provide reliable information through our blog, but the information provided on our blog should not be considered as professional or expert advice. It is not a substitute for seeking professional advice, particularly in areas such as finance, health, or legal matters. Users should consult with qualified experts or professionals for specific advice and guidance.

6. Third-Party Links:

PulseBeat.me may contain links to third-party websites for reference or further information. We are not responsible for the content, security, or privacy practices of these external websites. Users are encouraged to review the terms and privacy policies of any third-party websites they visit.

7. Publishing Ads:

We provide ad spaces for different publishers for informational & and revenue-generation purposes. Users interacting with these ads do so at their own risk. PulseBeat.me is not responsible for the content, accuracy, or legality of the ads displayed. The inclusion of ads does not imply an endorsement or guarantee of the products or services advertised. Users are advised to exercise due diligence and discretion when engaging with Ads published on this website and the advertisers. PulseBeat.me disclaims any liability arising from interactions with ads or external websites linked through these ads. And we do not guarantee the availability, and quality of specific ads or advertisers. We do not take liability for any kind of loss of the user regarding money, time, health, or any such losses because of any Ads published on this website. Users are completely liable for clicking any Ads and decisions taken based on any Ads published on this website.

8. Third-Party Websites, Products, or Links Endorsement:

As a responsible website for shopping guides, we always strive for quality and accuracy, but we do not guarantee the actual quality or reliability of any particular website, product, or service as we provide shopping information and product endorsements based on the information provided by the third-party websites, products, or service providers on their website or the information available on the internet regarding those websites, products, or services. The use of any of the information regarding third-party websites, products, services, or links or enrolling, or making purchases of any kind of product or service published or endorsed by this website is solely the user's own decision and responsibility. Users are always encouraged to independently verify the details of a particular website, product, or service before making any purchasing decisions. We do not take any kind of liability for any kind of losses, damages, or harm that may result from using any kind of third-party links, websites, or products published or endorsed by this website that is pulsebeat.me

8. Personal Responsibility:

The use of any of the information on PulseBeat.me is solely the user's personal choice and responsibility. We are not liable for any kind of losses, damages, or harm that may result from using the information on this website or blog.

9. Changes to the Disclaimer:

PulseBeat.me reserves the right to modify or update this disclaimer at any time, and it will be applicable as soon as it is published on our site. It is the responsibility of users to regularly review this page for changes.

If you have any questions or concerns regarding this disclaimer, please contact us here.